Return and Refund Policy
RETURNS / EXCHANGES
- If for any reason you aren't fully satisfied with your purchase and wish to return/exchange it; contact me within 3 days of receiving your item(s).
- After you've contacted me, return your item(s), with tracking, within 7 days of delivery to: P.O. Box 1136, Lake Oswego, OR 97034.
- You will be responsible for the shipping costs of returning your item, these costs are non-refundable.
- To be eligible for a return, your item(s) must be in unused condition.
- Custom Items are exempt from being returned.
REFUNDS
- Once your return is received and found to be in unused condition, a full refund will be processed and a credit will automatically be applied to your credit card or original method of payment.
- Please allow at least 2-3 business days for your refund to appear on your bank or credit account.
LOST PACKAGES
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If a package is lost, please message me. For domestic parcels, 3 weeks must pass before I will send out a replacement or issue a refund. For international shipments, 8 weeks must pass before I will send out a replacement or issue a refund.
If a parcel is marked "delivered," a refund will not be issued.